Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
All orders are delivered free of charges.
Which payment methods are accepted in the WoopHerb?
You can pay with Paypal or via your WoopHerb cashback & wallet .
How long will delivery take?
Usualy deliveries takes 7-20 days and in rare case 30 days .
How secure is shopping in the Online Shop? Is my data protected?
Our platform uses highly secure technology to ensure that our customer data is protected .
What exactly happens after ordering?
You’ll receive an email with your order details and once it is shipped you’ll receive another email including the tracking number and other details.

Head Quarter

Address: 1910 Thomes Avenue, Cheyenne, WY 82001, U.S.A

Customer Service Center